Refund Policy

We offer a 30-day money-back guarantee. If you're not satisfied with your purchase — whether the €5 3-Day Pass or the €10 Titanium or €20 Premium monthly membership — you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at tjstyleadvisor@proton.me and we will help you. Paddle's refund handling is described in Paddle's Refund Policy at https://www.paddle.com/legal/refund-policy.

Cancelling a membership

Cancelling stops the next renewal. Your access stays active until the end of the period you have already paid for. The 3-Day Pass is a single charge and never renews.

Questions

Write to tjstyleadvisor@proton.me and we will answer any billing question.